FAQs

  • Where can I find you or get your products?
Our full collection is available here on our website:
www.maddstore.com
We are also available in the following stores ( select pieces from collection):
    • Virgin megastores
    • The Tech Bar - Designia Mall Alexandria
    • The Bunker Co -working Space
    • AlMaqqar Co -working Space
    • 2B Stores (online)
    • RadioShack - Select Branches
    • Clip Bookstores - Rehab East Court
    • Alef Bookstore-  Maxim mall New Cairo
    • Pop up shop - Downtown Mall 
    • Iklinik - Zayed
    • I-touch- Nasr City
    • Cow Gift Stores - All Branches
    • Flybuy- Select branches
    • Giftopia - Online Website
    • Bakier - Select Branches

 

  • Do I have to use a credit card when I order?
On Checkout, you can choose to pay by cash on delivery or safely by a credit card.
  • Can the stickers be used on something other than a laptop?
Our stickers can stick on any surface such as mobile phones, cars, walls or even mugs. they are also waterproof and they last up to a year depending on the amount of friction they undergo.
  • Will the stickers damage my laptop and are they easily removable?
We make sure that we use the highest quality of waterproof Plastic material in both our printed and die-cut sticker, so our stickers will never harm your laptop surface and when you decide to remove them it will be a seamless operation, however, the longer the sticker lasts on any surface  minimal glue reside might be seen and it could be cleaned with a damp cloth in seconds.
  • I can't find any design that I like, can I make my own sticker?
Sure you can customize your own design, go to our customize your own sticker tab and follow the instruction to make your own sticker.
  • Do you deliver ? And how much does it cost?
Delivery fees are EGP 40 within Cairo and EGP 55 to Alexandria. To inquire about delivery fees to other governorates please contact us. (Range from  55 to 180 "Hurghada" )
  • How long will it take for my order to be delivered?
All orders are fulfilled within 3-5  business days while customized orders are subject to an additional day delay.
  • Are there any discounts for bulk orders?
For bulk orders, please contact us on our email to get a quote hello@maddstore.com
  • Can I cancel/edit the order after I have placed it?
You can cancel an order after the placement unless it is not yet fulfilled usually within 2 days of order max, to cancel or edit an order, go to your account > orders > edit and cancel. This option will not be available if the order is already fulfilled. For any problems regarding ordering and cancellation please contact us on our email or social.
  • What material are the laptop sleeves made of?
Our laptop sleeves are made from high quality fabric that can withstand every day's wear and tear. Highest quality print combined with soft, smooth and protective lining paired with a premium engraved zipper that will make you stand out. Available in 13 and 15.6 inch. Not sure about size ? You can contact us to help you choosing the right size or test fit it in one of our booths! 
  • What are the sizes of the laptop sleeves?
We have both 13 inch that fits maximum of (36 x 25cm) and 15.6 version that fits max (43cm x 31cm).
  • Do you customize laptop sleeves?
We currently do not customize laptop sleeves.